Damaged product

Have you received a damaged product?

Please follow these instructions.

Send a photo of:

  • Photos of the damage
  • Photo of the entire print
  • Photo of package label, text/barcode must be legible
  • Photo of packaging inside (bubble wrap, corner protectors, and the inside of the cardboard box where you can see the buffer that has been made)
  • Photo of the outside of the package, preferably a close-up of any damage to the package. Note: There is not necessarily visible damage to the package even if there is transport damage.

I need photos in good resolution. Feel free to send them in full or large size.